What Information We Collect and Why
When you open your account we collect the information needed to verify your identity, comply with local regulations where they apply, and operate the platform. This includes your email address, phone number, payment details for Touch 'n Go eWallet, Boost or GrabPay deposits, device type, login
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times and IP address. We use this data to process your deposits and withdrawals, confirm your identity during account recovery, detect unusual activity, and personalise your lobby experience. Session cookies remember your login so you don't need to re-enter credentials every time you switch from slots
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to live tables or check your transaction history. We never sell your data to third parties. Data retention follows the requirements of payment processors and regional regulations where applicable. If you close your account we keep transaction records as long as payment rules and applicable legal
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frameworks require, then delete personal identifiers. Where local law permits access and the platform is available, you control whether marketing messages reach your inbox by toggling the account notification setting. Game providers see only anonymised session data needed to run their titles; they don't receive your
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name, email or payment details.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.